netCustomer is a thought leader in
providing advanced enterprise software support and services.
netCustomer pioneered a unique support model to deliver
application support to customers around the world leveraging a
24x7 center in India.
PeopleSoft selected netCustomer in 2001 to outsource some
of its global support operations. We designed and ran a
24x7 global support center to support PeopleSoft customers
around the world. Over the course of our PeopleSoft
relationship of over 4 years, we delivered support across
PeopleSoft product lines and extended to JD Edwards after
PeopleSoft acquired it. netCustomer support center
resolved over 80,000 support requests from PeopleSoft and JD
Edwards customers.
Our extended team includes PeopleSoft and JD Edwards
alumni. We are now offering our unique support services
directly to enterprise software customers so they can take
advantage of our unique savings model that vendors have
enjoyed for a long time. Our pay-for-use model and
cafeteria-style menu of services enable enterprise software
customers to pick and choose what is right by their business.
We pride ourselves in delivering up to 75% savings in
day-to-day technical operations so companies can spend more in
innovation. By continually combining our passion and creative
thinking with the best in technology, people, and methodology,
we provide superior quality and cost-effective alternative to
traditional support and services models.
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